Leaders that actively use data to improve provider utilization have seen 5 point improvements, which translates to $1-2M a year for a midsized health center
Track and Manage
Monitor utilization by provider, location, and specialty to understand where to focus your attention and efforts
Understand what's driving underperformance and what you need to do improve, either increasing bookings or reducing No Shows
Questions this answers:
- What specialty should I hire for next?
- Which providers need additional support?
- Who's at risk of burnout?
Predict No Shows
Better optimize your schedule and increase walk-in availability by understanding where and when you're like to see no shows
Empower your teams to accept additional appointments when you are likely to encounter a No Show
This means more patients are seen and utilization increases without reducing patient or provider satisfaction
Measure Demand
Understand how well your organization is able to serve what patients are requesting
Identify "oversubscribed" providers, specialties, and locations, so you can better allocate resources and meet patient needs